COVID Protocol Update, June 15, 2021
Hi Super Friends,
The Super Dentists have received guidance from the California Dental Association (CDA) and Cal/OSHA that dental offices will be required to continue all current Covid protocols when California reopens, tomorrow, June 15.
Nothing will change for dental offices.
Our patients, doctors, and crew members are required to continue to wear masks, regardless of vaccination status, and we are required by the state to continue to follow safety protocols that have been in place throughout 2021. This means we will continue to ask COVID screening questions and ask you to let us know if you have any COVID symptoms prior to your visit.
We expect additional guidance over the next few weeks and will communicate new information as we receive it. The soonest any new regulations could take effect is the end of June.
Again, no new regulations will take effect for dental offices on June 15, regardless of the state’s amendment to mask-wearing and other protocols.
We appreciate your understanding in allowing our crew members to follow the guidelines required by CDA and Cal/OSHA to ensure a safe environment for all.
Keeping Kids (& Adults) SUPER Safe
The Super Dentists, San Diego’s largest, most trusted & top awarded pediatric dentistry, parent dentistry and orthodontics practice, has been given the green light to reopen for cleanings, exams and non-emergency treatment of patients. The California Department of Public Health and the California Dental Association announced dental offices can reopen May 7 and the San Diego Health and Human Services Agency lifted most of its restrictions on May 10.
After two months in lockdown, we know many of our patients are ready to catch up on their entire family’s personal grooming and healthcare. While delaying a haircut may not be pretty, it’s not likely to cause harm, but having no choice but to delay their preventative dental care for months can start causing problems.
During the pandemic The Super Dentists remained open to treat emergencies. While they weren’t as frequent in mid-March, now eight weeks later, the cumulative effects of not being able to see the dentist is catching up with many of our patients.
Oral health is not only important in maintaining healthy teeth and gums, it’s also linked to overall health in profound ways. Our mouth is the gateway to the body and nearly everything that enters the body enters through the mouth – COVID-19 is no exception.
Oral Health Matters More than Ever
Sometimes, it takes a global crisis to focus on what’s really important. Your family’s oral health matters now more than ever before. The COVID-19 crisis upended our way of life and the disruption of routine healthcare will continue to have long term impacts on our society, as Dr. Kami Hoss, The Super Dentists co-founder and CEO, recently explained.
Since mid-March, when the American Dental Association (ADA) called for a nation-wide pause on all non-urgent dental and orthodontic care, offices across the country – The Super Dentists included – closed accordingly.
Finding a reason to smile during times like these is difficult. The Super Dentists realizes how much your child’s smile matters, particularly when normal dental and orthodontic care isn’t available. The Super Dentists truly missed all of our loyal patients.
As dental care restrictions continue to lessen, The Super Dentists is committed to providing the safest possible experience for your family. Throughout the closure we monitored the emerging guidance, upgraded our HVAC (heating ventilation and air conditioning) system with new advanced filters and added professional air-cleaners and UV light technology that exceed recommendations by government and public health agencies of what dentists need to do to safely reopen to see non-urgent patients.
The Super Dentists: All About Safety and Smiles!
Even before the pandemic The Super Dentists had stringent protocols in place for cleaning and disinfecting our offices, but now we’ve added more.
Patient safety is our #1 priority, and it starts with comprehensive cleaning and sterilization in all of our San Diego area dental and orthodontic offices.
Our regular infection control and sterilization practices have always exceeded local, state, and federal health standards. With guidance from the World Health Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH), The Super Dentists has taken the steps needed so our offices meet and exceed safety protocols to keep our patients, doctors and crew members safe.
What Your Next Dental Appointment Will Look Like
Innovation is a constant theme here at The Super Dentists. From kid-focused dental care to the most advanced dental techniques, we always strive to create an out-of-this-world experience for your child. Now, we want to offer a newer and even safer out-of-this-world experience for your family!
One of the best ways to keep everyone safe is to only allow healthy people inside the office. To that end, you will notice a thorough screening questionnaire when you’re scheduling your visits and then again upon your arrival. The Super Dentists has also secured appropriate PPEs (personal protective equipment) for all Super Dentists doctors, hygienists, assistants and front office crew members. We’ll require daily health screenings for our crew (including vital information like the presence of a cough, temperature, and shortness of breath), as well for patients entering our offices. We’ll follow social distancing, provide hand sanitizer and encourage frequent hand washing, among several other measures.
Here’s a summary:
- Comprehensive pre-appointment screening process (for patients/crew members)
- Patient temperature checks before they enter our offices.
- Everyone must wear a mask upon entering the offices.
- Plenty of hand sanitizer stations throughout all of our offices.
- Disposable pens.
- Frequent cleaning of clipboards, counters, light switches, and other frequently touched surfaces.
- Social distancing techniques, including chairs at least six feet apart in our lounges and adjusting appointment flow so fewer patients are in the offices than usual, taped distance lines outside to ensure social distancing, etc.
- Front desk barriers.Next time you visit The Super Dentists, you’ll be able to virtually check in and get a report on your child’s visit via virtual video conferencing. For your safety, we are encouraging patients to wait outside or in their car. Visit our Virtual Super Lounge with videos and activities for kids and information and updates for parents.
Learn More about COVID and Dental Health
Dr. Kami Hoss, co-founder and CEO of The Super Dentists, has been a sought after expert, both locally and nationally during the COVID-19 crisis. Dr. Hoss has shared his knowledge and expertise about various topics related to the dental profession, COVID-19’s links to oral health and from a business owner’s perspective, speaking about what the dental experience now looks like. Click here for the most recent interviews and articles.
Schedule a Cleaning for You and Your Child!
Since oral health and overall health are closely linked, it’s imperative to keep up with your child’s preventative teeth & gum care to prevent small problems from becoming big ones. Keeping up with regular visits and cleanings are one of the best ways to maintain your child’s oral health. We know you couldn’t do that for the last few months, but now that you can, it’s important to schedule their next appointment. The Super Dentists offers a convenient online scheduling tool for added flexibility. Click here to schedule yours or your child’s next appointment.
Plus, dental emergencies haven’t suddenly stopped for the coronavirus. From chronic pain to chipped teeth to cavities and growth/developmental issues, maintaining your oral health should still be a priority to prevent more serious issues. Schedule your appointment today!
The Super Dentists have put the following procedures in place for reopening to ensure the health and safety of our patients, crew members and doctors:
- The Super Dentists thoroughly screen every person (patients and employees) who will be entering the office, communicating with patients beforehand to ask screening questions about their health and any travel. Those same questions will be asked again upon arrival.
- Everyone who enters the office is required to wear a mask/face covering. Additionally, The Super Dentists is asking parents to minimize the number of people who accompany patients to the office, (can one parent wait in the car with a child’s siblings or can one parent/guardian take them into their appointment).
- Hand sanitizer will be provided in the reception area and throughout the office. Patients will be asked to brush their teeth at home prior to their appointment instead of brushing in the office.
- Patients will be able to “check-in” virtually from their phone or tablet; parents may also receive a live video-conferencing progress report on their child’s visit, which they can view from the car or home, using the Virtual Super Lounge portal.
- Appointment flow will be managed to allow for social distancing between patients.
- Even with the national and international shortages of PPEs (personal protective equipment), The Super Dentists has secured N95 masks and other protective gear to keep everyone safe.
- The Super Lounge and VIP Lounge has paused offering magazines, children’s toys and other shareable items because they cannot be easily disinfected; however, The Super Dentists has developed an out-of-this-world ‘Virtual Super Lounge’ with fun and educational content and activities for kids.
- The Super Dentists has also upgraded its HVAC (heating, ventilation and air conditioning) with new advanced filters and have added professional air-cleaners and UV light technology as an additional safeguard.
- As a healthcare facility, The Super Dentists already had stringent cleaning and infection control protocols in place, but has added more.
- Some dental procedures have been modified to reduce or eliminate aerosols. The Super Dentists is pleased to announce that they are one of the first dental offices to utilize an advanced droplets and aerosol terminator (ADS) to provide an additional level of safety for patients, crew members and doctors.
- Coming soon: The Super Dentists will roll out a teledentistry virtual consultation tool for certain visits.